Hello. First things first, we are not the official forum, we are a community/fan forum. But you are 1000% welcome to stay. Second point We cannot do anything about this and this seems to be, from another post becoming an ongoing problem, if you would like to report it, either report it on the official forums at halo.xbox.com or you can simply phone Microsoft, explain to them the situation, and see what they can do from there. I do not believe there is a contact number to contact 343i Directly. Also, I believe that since this is Halo 3, it will not be such a big deal. If you want any more details please feel free to PM me.