skummgummigubbe Posted May 9, 2012 Report Share Posted May 9, 2012 i have montly subsribtion on XBL with credit card how do i un subscribe xbl gold and remove credit card information ( i know i have to call a number) i did it before but it was so hard and it was not right Link to comment Share on other sites More sharing options...
Spectral Jester Posted May 9, 2012 Report Share Posted May 9, 2012 you will need to turn off auto renewal, I think it can be done on dashboard under account, failing that you can do it on Xbox.com 1 Link to comment Share on other sites More sharing options...
rentless Posted May 9, 2012 Report Share Posted May 9, 2012 Go to xbox.com, sign in to you account, Click My account, and you will see Automatic Renewal, Click Change. Link to comment Share on other sites More sharing options...
skummgummigubbe Posted May 9, 2012 Author Report Share Posted May 9, 2012 i will try all your tips and se if they work Link to comment Share on other sites More sharing options...
fzdw11 Posted May 9, 2012 Report Share Posted May 9, 2012 You can do it through the 360, like Jester said. Rentless is correct too, so either way you should be able to cancel the automatic renewal. I don't know about removing the card, though. That I think you need to be on xbox.com for. Link to comment Share on other sites More sharing options...
Spectral Jester Posted May 9, 2012 Report Share Posted May 9, 2012 you can remove cards via dashboard I removed an old one last week. Link to comment Share on other sites More sharing options...
fzdw11 Posted May 9, 2012 Report Share Posted May 9, 2012 you you an remove cards via dashboard I removed an old one last week. Good to know, thanks! Link to comment Share on other sites More sharing options...
italus Posted May 10, 2012 Report Share Posted May 10, 2012 i will try all your tips and se if they work If these tips don't work go to www.xbox.com/support/contact for a chat or request a phone call Link to comment Share on other sites More sharing options...
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