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Spartan Ops has the potential to be one of the greatest things, going forward, about the new Halo era. But only if you can play it. I have about a 10% chance of successfully starting a Spartan Ops chapter and I'm playing **solo**. This is, frankly, inexcusable. I understand there have been server issues since November. First of all, you should never have made any solo experience dependent upon your server performance. Secondly, it's January, now. How much longer do we have to wait for you to resolve this issue? I hear episodes 6-10 are coming soon. Fantastic. Will I be able to play them or will I just keep getting kicked back to the main menu for hours at a time as 1-5 have done? Eventually, I imagine you will want to charge for installments of Spartan Ops. You have a loyal fan base that absolutely would shell out more money to continue an interesting story that dovetails into the main storyline of the Chief but we demand a product that functions properly. I hope you and Microsoft take that to heart as you move forward with the franchise.