Barack Obama Posted January 13, 2013 Report Share Posted January 13, 2013 Ok, so for the past three days I haven't been able to connect to Xbox live. Don't know why, it just randomly stopped. My brothers Xbox works fine, and I can connect to my account on SmartGlass and Xbox.com, I've restarted everything. Still doesnt work. Would be really grateful if you could help, thanks! Link to comment Share on other sites More sharing options...
Durandal v2 Posted January 13, 2013 Report Share Posted January 13, 2013 go to settings and test you connection, it should tell you the problem 1 Link to comment Share on other sites More sharing options...
Barack Obama Posted January 13, 2013 Author Report Share Posted January 13, 2013 go to settings and test you connection, it should tell you the problem It says it can connect to my router, but not my Internet or Xbox live. Restarted the router, does nothing. Link to comment Share on other sites More sharing options...
Durandal v2 Posted January 13, 2013 Report Share Posted January 13, 2013 Here are two things that may help -try a different ethernet cable to the Xbox, one that you know is good -Also ports on the switch can go bad without the whole switch failing.Try plugging it in to a different one in the router 1 Link to comment Share on other sites More sharing options...
Barack Obama Posted January 13, 2013 Author Report Share Posted January 13, 2013 Here are two things that may help -try a different ethernet cable to the Xbox, one that you know is good -Also ports on the switch can go bad without the whole switch failing.Try plugging it in to a different one in the router Ok on wireless, plus it works fine on my brothes Xbox. Link to comment Share on other sites More sharing options...
Caboose The Ace Posted January 13, 2013 Report Share Posted January 13, 2013 1 un plug and plug back in thee thing that connects u to youre router or 2 buy a new thing that connects u to youre router 1 Link to comment Share on other sites More sharing options...
Barack Obama Posted January 13, 2013 Author Report Share Posted January 13, 2013 1 un plug and plug back in thee thing that connects u to youre router or 2 buy a new thing that connects u to youre router I'll try the first one, but I don't really know what you mean on the second. Thanks for your help guys, I unplugged everything. Even my Xbox and it worked! Link to comment Share on other sites More sharing options...
Christian. Posted January 13, 2013 Report Share Posted January 13, 2013 Try searching it on Google or call your Internet provider. Link to comment Share on other sites More sharing options...
Fishy Posted January 13, 2013 Report Share Posted January 13, 2013 Have you dropped it on the ground or something? My moms boyfriend dropped his on the ground by accident. You might have broken the wireless router in it, or you might have broken something else serious. Link to comment Share on other sites More sharing options...
Barack Obama Posted January 13, 2013 Author Report Share Posted January 13, 2013 Have you dropped it on the ground or something? My moms boyfriend dropped his on the ground by accident. You might have broken the wireless router in it, or you might have broken something else serious. It's working now, but I was worried that I'd broken something somehow. Link to comment Share on other sites More sharing options...
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