This is my first post here, so here's to making good first impressions - for both of us.
On the release date, I purchased the Halo 4 Legendary edition - which had, among other things - a "season pass", that was supposed to grant access to subsequently released maps.
I downloaded the Crimson Map Pack no problem.
I stopped playing halo, went to law school (if you're thinking of going - ******* don't), and now spring breaks comes and I have a little breathing room to goof off in. I fired up the old Xbox 360, and fired up Halo 4.
I was greeted by a screen, showing that two subsequent map packs had been released, "Majestic", and "Castle". The system recognized that I had purchased the season pass, and the box specifying price reads "Free". No problems there.
However, when I try to download the map packs, I get error code 80153003. This error code led me to XBOX Live support, where I spent 72 fruitless hours troubleshooting and not being called back when promised. Which I should have expected.
I have been through the steps of:
a) Deleting my profile, re-downloading my profile and then trying to download the maps.
Deleting the "title update" for Halo 4, clearing system cache (3 times) and then re-downloading the title update, and then trying to download the maps.
Each of these was met with no success.
My first call to XBOX Live support ended with being told that there was ongoing maintenance on this very issue, and I was promised I would be called back within 24 hours regardless of the status of the progress.
Needles to say, I was not called back.
I called once the 24 hour window had expired, and was given the above troubleshooting steps. Once those were complete - to no avail - I was told there was ongoing maintenance on this very issue. Same promise, I was not called.
I called again about 30 minutes ago, told them I had completed the troubleshooting steps and directly asked about the progress being made on the ongoing troubleshooting on this issue. I was told there was no troubleshooting on this issue.
I kept my anger in check, and asked if there were further steps I could take to procure my content. They tried to tell me there was an issue with my Xbox communicating, which I immediately refuted.
I preempted their line of questioning, and downloaded both the "Season 1.5 Spartan Ops", and "Championship" bundle, including the "Bullseye" map pack - both with absolutely no error codes, and they both worked perfectly upon download.
When I told them this, they said it had to be a problem with the "servers hosting the downloads" and told me I needed to contact the developer.
So here I am, at your mercy, $25 dollars out with only 1/3 map packs to show for it. I have a limited time to enjoy this game - Law School is a son of a ***** when it comes to eating your time. I really want to enjoy it this spring break.
Please, someone help. Thanks for your time.
P.S. I am also having an issue switching specializations - but the previous matter takes precedent. If we can get me the maps, I don't really care if I stay level 60 for eternity.