sony vegas pro 12

[Lolmenade]

Originally when I tried to add a .mp4 file it would only play audio and there would be no video part to the file. I fixed that by changing the compoundplug.dll file to compoundplug.dll.old. The videos started playing until about 10 seconds in and would freeze on whatever frame is at 10 seconds. The audio continued playing but I'm stuck with a frozen video preview.

 

Here are examples:

 

In this picture the video played normal

http://i487.photobucket.com/albums/rr232/KA9INE/lkjhgfd_zps62464773.png

 

Then the rest of the video freezes on this frame

http://i487.photobucket.com/albums/rr232/KA9INE/lkjhgfd2_zps5ae19e14.png

 

The red arrows are to show that even in the timeline it shows the rest of the video stuck on the same frame, but not the beginning of the video.

 

[Absolute Dog]

All you have to do is contact the retailer you purchased it from or go to SonyCreative for assistance.