I had a customer who was having an issue with his CD game Halo: Master Chief Collection as it does not load. I was able to confirm that most of his CD games did work but not this one. We ended up asking him to contact 343 Industries via https://www.halowaypoint.comas I sent him a follow-up email where he can reply back to me the result of his contact with the said company. His case took a week as I asked him to try a friend's CD game and check if he'll experience the same issue which he did not. We then concluded that there's a possibility that his CD game is corrupted at some point. I am now here in this community to confirm if our, me and the customer's, conclusion is true.
