[My 1 month Xbox code has dissappeared by xbox messages!]

Thank you Fishy, I had a feeling the customer support guy didn't know what he was talking about   Sorry to polute your forum with this post.

[My 1 month Xbox code has dissappeared by xbox messages!]

Hello 343 folks.  The Microsoft Xbox Live Support chat staff said I should contact you regarding the fact that my 1 month Live disaapeared before I could apply it to my gamertag.  They say you know of this issue and have a fix, which you can do for me on 02/28/15... so thanks so much if that is true!

 

I also have a MS reference number if needed.

 

Keith