Ian Bowe

i'm not sure if this'll really fit here, but I've been looking everywhere to get this fixed, between the XboxSupport Twitter, and the Online chat with a help member, i was told to make a forum post about this, so here I am. ISSUE: i bought the Halo 5 Memories of reach REQ pack, then suddenly my game had crashed(not even joking). The purchase was made, the $15 was deducted, and the REQ pack was nowhere to be seen, I've checked the unlocked items and I've had no results there as well. i'm just hoping that this can be fixed and that i'll get the REQ pack that i bought. Once again, sorry if this is in the wrong topic, but i was told to post in these forums, so here I am, have a good day everyone! Forgot to mention, my Xbox live Gamertag is Bulletdestr0yer, just in case someone from 343 actually checks this