TheMLGBunana Posted October 28, 2015 Report Share Posted October 28, 2015 I just got off with support and they told me to make a thread here to ask for a refund. I got a code 1310556925 with all the conversaions I had. I just need a reply from a moderator/ developer saying that they can do the refund. Thank You Quote Link to comment Share on other sites More sharing options...
The Director Posted October 28, 2015 Report Share Posted October 28, 2015 I just got off with support and they told me to make a thread here to ask for a refund. I got a code 1310556925 with all the conversaions I had. I just need a reply from a moderator/ developer saying that they can do the refund. Thank You This is a community forum, run by the players for the players. No one here is an employee of 343 Industries or Microsoft. I don't know what support told you, but my guess is that whoever you were talking to did either a google or bing search for 343 industries and came here instead of www.halowaypoint.com/en-us which is the official website for Halo. Quote Link to comment Share on other sites More sharing options...
TheMLGBunana Posted October 28, 2015 Author Report Share Posted October 28, 2015 This is a community forum, run by the players for the players. No one here is an employee of 343 Industries or Microsoft. I don't know what support told you, but my guess is that whoever you were talking to did either a google or bing search for 343 industries and came here instead of www.halowaypoint.com/en-us which is the official website for Halo. Well thanks for redirecting me, looks like you would do a better job at microsoft and thanks for quick reply. Quote Link to comment Share on other sites More sharing options...
The Director Posted October 28, 2015 Report Share Posted October 28, 2015 Well thanks for redirecting me, looks like you would do a better job at microsoft and thanks for quick reply. Lol no problem. The first place to start when trying to get a refund is from wherever you bought it from. If you bought it from a store, take it back with your proof of purchase (receipt) and ask for a refund. If they refuse, ask to speak to a manager. If you bought the digital copy then I'm going to tell you what M$ support won't (they're afraid of dissat surveys because they'll get fired over them). You aren't able to get a refund for those. Microsoft has covered it's tracks quite well with this, even litigation won't get you a refund in most cases. Your best bet is to ask for the next tier of support, if they've got it. Or customer relations. Quote Link to comment Share on other sites More sharing options...
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