343iBot Posted June 5, 2020 Report Share Posted June 5, 2020 Sony Europe--of which Sony Australia is a branch--has today faced charges from the Australian Competition And Consumer Commission (ACCC) for misleading customers about their consumer rights. The Federal Court of Australia has hit Sony with $3.5 million in penalty charges "making false and misleading representations on its website and in dealings with Australian consumers about their Australian Consumer Law (ACL) rights." The court found that Sony Europe had misled four customers after they purchased games described as "faulty" through the PlayStation Network. Sony informed customers that they were not entitled to a refund if the game had been downloaded, or if 14 days has passed since purchase, which is not in line with Australian consumer laws. Proceedings for this case began one year ago, and there's precedent for similar cases in Australia, such as the 2014 case against Valve. Continue Reading at GameSpotView the full article Quote Link to comment Share on other sites More sharing options...
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