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Missing masterchief redeem code please help!!


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my fiancee bought me the 1tb xbox one july-2015 that came with the masterchief collection and i didnt decide to use until today, the problem is after i moved i cannot seem to find it anywhere and i wantto know if i can get it replaced some how, i called microsoft and they told me to come to you guys for help since its not their department... if this is something that can be done please help me out

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We can't help you because we're not the official 343i, would you please tell MS that they've sent you the wrong way? This happens more than we like...

 

I doubt even 343i can help you since the moment you purchased it the code became you're responsibility. You lost it and that's your own fault, I doubt they'll replace it.

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