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Justin Richardson

Xbox Support Chat - Setting up a Community Video Game Event

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Start -- Xbox Support Chat --

  • info: Privacy Statement
  • You are now chatting with 'Judie'.
  • Judie: Thank you for contacting Xbox Support. My name is Judie. How are you doing today?
  • Justin: I'm good. Thanks
  • Judie: Hi there, Justin! Glad to know that you're doing good. And thanks for the info.
  • Judie: It says here that you want to get info about the community video game event, right?
  • Justin: Yes.
  • Judie: Alright. Just to verify, are you trying to host a party on any Xbox games?
  • Justin: I don't own any Xbox games or systems as of now. But if I knew I could host this event, I would make plans on buying some.
  • Judie: Alright. You can actually broadcast your game plays through Twitch. But for now, Live broadcasting is not yet available. So if you would like to broadcast your game plays, you will be needing DVR to record it. Here, let me provide you a link to check the features of the Live broadcasting using Twitch. 
  • Judie: Twitch on Xbox One
  • Justin: Sorry, to be more specific. I want to rent the Youth Center and have games systems available for the community to play with/against each other.
  • Judie: Oh, I see. If I may ask, what tournament do you have in mind, Justin? I mean what games will you be playing?
  • Judie: Like some tournament of fighting games, I meant 1 vs 1?
  • Justin: Depends on what system I can use and if I need the publishers permission to use their games.
  • Justin: Right here I just want to know what do I need to do to use your system for this community video game event? Steps to take. 
  • Judie: Hold on, give me a minute or two.
  • Judie: Sorry to make you wait, Justin. 
  • Judie: Justin, can you provide some more details about your planned activity please.
  • Judie: Sorry for the questions, just want to make sure that we are on the same page.
  • Judie: Like do you want to connect all consoles together and play the same game?
  • Judie: Or like some kind of a sponsorship from Xbox?
  • Justin: The plan is to rent the back of the Youth Center. Advertise to my town of a Video Game Event. People show up and play games against each other or coop. I want to have 2 or more gaming stations for 2 or 4 player games each. If unable to use Xbox consoles, I'll try Playstation next. Then finally try Steam OS Custom Built PC's.
  • Justin: Or Linux PC's
  • Justin: I'd buy everything. I'm not looking for assistance. Just permission.
  • Judie: I totally understand, Justin. All you need to do is to contact the game developer of the game that will be used on your tournament. They will be the one to seek an approval or permission to use the system. I believe this is totally depends on you, you just need to tell them that you wanted to use either Xbox 360 or Xbox One for the tournament.
  • Justin: Awesome! Thanks. And is the permission for how frequent this event is also up to the developers?
  • Judie: Yes, Justin. You can coordinate with the game developers on how long will the tournament will run or how frequent. I can provide you some of the game developer's contact numbers.
  • Justin: Yes Please! Thank you!
  • Judie: Here:
  • Judie: 2k Sports: 866-219-9839
  • Judie: Rockstar Games: 866-405-5464
  • Judie: CAPCOM: 650-350-6700
  • Judie: EA: 866-543-5435
  • Judie: UbiSoft: 866-824-6515
  • Judie: Namco Bandai Games: 408-235-2222
  • Judie: There you go.
  • Justin: Amazing! Thank you
  • Judie: It's a pleasure. Sorry for taking too much time, Justin. I just want to make sure that we are on the same page. :)
  • Judie: Would there be anything else I can assist you with?
  • Justin: What about Halo? Microsoft
  • Judie: For Halo, you should contact: 343 Industries
  • Justin: Great. Thanks
  • Judie: Here is the link for the 343 Industries. It's their community forums.
  • Judie: 343 Industries
  • Justin: thanks
  • Judie: You are most welcome. Hope I was able to provide you all the info. But if there's anything else I can help you, please let me know.
  • Justin: k. Have a great day!
  • Judie: Likewise and take care! Good luck on your event, Justin! :)
  • Judie: Thank you for contacting Xbox Customer Support! To end your chat session please click "Close chat" above the chat window. If you have any additional questions after you disconnect, feel free to contact us again. Have a great day!

End -- Xbox Support Chat --



So 343industries,

Do I need your permission to use your games for these Community Video Game Events?


I ask because I just got done chatting with Playstation and they're answer was:


  •  Jaime M.: Thank you for your patience Justin, alright as far as I understood you would like to perform a Video Game Event in your current town and you are asking us for our permission to use our systems on that event, and you will purchase those consoles.
  •  Jaime M.: Am I correct?
  •  Justin Richardson: Yes.
  •  Jaime M.: Alright Justin, let me tell you that since you are purchasing the systems , and also the games I don't see any kind of permission that we must provide to you, which means that you are free to go ahead with your Vide Game event!
  •  Justin Richardson: Awesome! Thanks!
  •  Justin Richardson: Now do I still need permission from the game developers as well?
  •  Justin Richardson: To use their game?
  •  Jaime M.: You are welcome Justin! And I don't see any reason why you should ask for that kind of permission Justin, in theory you are paying for the licenses when you purchase the game so you are free to use it Justin, you are not doing something bad.


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You would have to ask the official 343 Industries at Halo Waypoint, as this is a fan community.

Edited by Freddy
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See literally googled 343industries.


The first link is Wikipedia, the second is us, a community, fan-made forum, and the Halo Waypoint is third, the official site for 343Industries. We get this issue a lot, but it's what happens when we got approval from 343i to use this name. 


Sorry, I would try to help you otherwise, but you do need to contact 343i on Halo Waypoint. 


Also, what are you trying to accomplish? Are you trying to rent consoles and games for an event, or buy them and keep them afterwards? If you are trying to rent them, you need to get in contact with the game developers and rental services in your area. If you intend to buy them and keep them, just go out and buy them in bulk at your local retail stores or order online, you do not need to get permission from developers to host a local community event if you own the games and consoles.

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I have to say this.....
But you don't need permission from any game company to run a gaming competition. :)


Just do it.

Edited by Emperor Caboose

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Finally... the SOURCE of the problems... Xbox Support. They're the ones that advertise us as officially 343i.  lol Justin, good luck. This sounds really exciting, bro. But we're just gamers like you. As said above, HaloWaypoint is the official forum. 343i Community Forum is called "community forum", because we are the 343i community. And so are you. :)

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