Halo 4 multiplayer not working

[retromonkey87]

i can no longer play halo 4 online i uninstalled it reinstalled cleared my cache i completely deleted my halo 4 file redownloaded everything spent 2 hours on the phone with xbox support nothing seems to be working. i have the war games map pass so i have the proper dlc. i have no idea how to fix it some help would be greatly appreciated

[Buns]

We aren't the official 343i you need to head over to HaloWaypoint for that but we can still do our best to help you.

 

Please take the time to answer these questions so I can better understand your situation.

 

Do you have an internet connection on your Xbox 360?

 

Have you updated Halo 4?

 

Can you please clarify "I can't play Halo 4 online". Do you mean you disconnect from Xbox Live when playing Halo 4 or you can't play War Games?

 

What error message does it give you when you try to play online?

 

Have you gone into start then scroll down and made sure your xbox connection is set to "Xbox Live" ?