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DLC codes not working


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#1 PaladinAlexius

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Posted 15 December 2015 - 10:28 PM

So I recently tried to install the DLC codes I received for preordering Halo 5 Guardians (Fotus class armour/emblem and Warzone Req bundle + Halo: The Fall of Reach Animated Series) to no avail. When I enter the codes it comes up with a message saying that the codes aren't working or try again. I don't want to have wasted my money, so can anyone tell me what to do or who to talk to in order to resolve this issue?

#2 Twinreaper

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Posted 15 December 2015 - 11:11 PM

It's possible that the codes were time sensitive, but I'm not sure if and when any codes ever expire.  It is also a possibility that the codes were already used (via someone obtaining or randomly generating them).

 

Either way, you need to contact Xbox Support or post this directly over at Halo Waypoint since we are simple fan forum only and cannot give you any direct 1st party support.


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#3 Connor Kenway

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Posted 16 December 2015 - 12:42 AM

Isn't the Digital copy of Halo 5, the same (you have the console) code as the Warzone REQ bundle and the Fall of Reach? so therefore you would have already used it, thats if it works the same as the LCE as for the Fotus, I have no clue


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