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Match bans after disconnection!


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#1 Sneaker 08

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Posted 04 November 2015 - 07:10 PM

Hi
This is my first post about a problem I'm having regarding being banned for a while after a string of disconnected matches or quitting which I am not at all doing on halo mcc.
It lets me search for games then play for around a minute or so then kicks me out of the game and then I'm penalised for this which I can't prevent from happening.
I've phoned Xbox customer support they couldn't really do much and I've also been in touch with my internet provider and everything is great on their end and also my settings for my account is fine.
But if anyone could help me on this situation it would be a real big help as I have nothing else to try.
Thank you.

#2 Mirror Man

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Posted 08 November 2015 - 12:48 AM

I'm got the same thing in the new Halo 5. It also kicked me out and got banned temporarily. Might be a problem with their servers.

#3 Conor Musson

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Posted 30 January 2016 - 03:45 PM

I am also having issues with being banned on Halo 5 matchmaking, due to poor connection and being kicked out of online matches, if 343 industries could resolve the banning issue, it would be well appreciated.

Thanks.






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