huuvola Posted September 12, 2013 Report Share Posted September 12, 2013 Hello! Xbox live support suggested that I post in the 343i forums to help get an issue with lost XP for a completed Monthly Challenge resolved. Could anyone suggest which forum I should be posting into? Or better still ... is there an "official" 343i Support portal for technical issues? Thanks again for reading. :-) Quote Link to comment Share on other sites More sharing options...
Caboose The Ace Posted September 12, 2013 Report Share Posted September 12, 2013 Hello! Xbox live support suggested that I post in the 343i forums to help get an issue with lost XP for a completed Monthly Challenge resolved. Could anyone suggest which forum I should be posting into? Or better still ... is there an "official" 343i Support portal for technical issues? Thanks again for reading. :-) 343I are not very good with community support buy your best bet would be to go halo waypoint and PM BS angel and hope for a response. Quote Link to comment Share on other sites More sharing options...
Sikslik7 Posted September 12, 2013 Report Share Posted September 12, 2013 Well, what exactly was the situation? If you got the challenge, but because of it you unlocked a new specialization, it only pays out to the end of the specialization. When you start the next one, none of it transfers over. Quote Link to comment Share on other sites More sharing options...
huuvola Posted September 13, 2013 Author Report Share Posted September 13, 2013 Thank you for your interest. :-) Here are the details of my XP loss : In August I was working toward the War Games Monthly Challenge ("To the Victor Go the Spoils") which would earn me 20,000 XP for 75 multiplayer matchmaking wins. I earned my 75th win in a Big Team Infinity Slayer match on the Wreckage map on 24-Aug-2013 @ 3:25pm (eastern time, game duration = 11m 25s). Once this game finished I saw the Challenge Completed message pop onto the screen, and the 20,000 XP were added to my profile ... raising my Spartan rank from SR127 to SR128. After I played my next match (a Big Team Infinity Slayer match on the Exile map -- 24-Aug-2013 @ 3:45pm eastern -- game duration = 10m 51s) I noticed that the 20,000 XP had been deducted from my profile & my rank had dropped back to SR127. Thinking it was a temporary glitch, I went on to play a few more Halo 4 multiplayer matches on Aug. 24th & winning several more of them ... but the 20,000 XP for the successfully-completed Monthly Challenge did not return to my profile. Quote Link to comment Share on other sites More sharing options...
BeckoningZebra1 Posted September 14, 2013 Report Share Posted September 14, 2013 This seems to be a problem on 343's part so you'd really have to do like what Caboose said and attempt to contact BS Angel. Man, 20k is a lot too. Hope they fix it for you, bud Quote Link to comment Share on other sites More sharing options...
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