Pre-ordered redeemed items DISAPPEARED / RESET ?!!

[Ayman Ibrahim]

I pre-ordered Halo 4at Gamestation, and received codes for special Arctic BR, Oceanic armor, Specialization codes. i redeemed them all once i received the game and got the items, except for the specializations.

 

a week back or so, my load outs were reset and now i can not find the items anymore. I tried to redeem the codes again but it says codes already used, which makes sense.

 

I still have not reached level 50, so i cannot unlock specializations yet, but a few days ago ALL specializations were showing but locked, now the first two only show. So i take it my specialization code was reset as well.

 

is this a bug, any body experiencing this? any mods or 343 guys can solve this or tell me who to contact at Msoft or 343, as i believe all codes that i have entered have been reset and are lost as they can't be re-entered

 

appreciate the help

[Caboose The Ace]

turn xbox off and on

[skummgummigubbe]

try go to download history and re-download the items again